Residential Recovery Program:
A path to lasting change

Supporting your journey to overcome addiction and rebuild your life.

Your questions answered

Starting a recovery journey can feel overwhelming, and we’re here to make it easier. Here are answers to the most common questions about our Residential Recovery Program and how Banyan House supports you every step of the way.

What is the Residential Recovery Program?

Banyan House’s Residential Recovery Program provides a structured, supportive environment for individuals recovering from alcohol and drug addiction. As a Therapeutic Community, residents work together to create a space for healing and growth.


Recovery is a personal journey, and every individual’s circumstances are unique. Our clinical team will collaborate with you to design a personalised treatment plan focused on your goals.

What are the program’s phases?

Our program has four phases designed to support your recovery at every stage:

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1. Orientation

The starting point of your journey. You’ll adjust to the daily routine and complete medical, psychological, and psycho-social assessments. We also focus on nutrition, health, and well-being to lay the foundation for your recovery. Once you’ve settled in, you’ll move to Phase I.

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2. Phase I

You’ll actively participate in the community, fully engage with therapeutic tools, and immerse yourself in the recovery program.

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3.  Phase II

You’ll gain confidence in your recovery, take on leadership roles in the community, and begin reconnecting with the broader world through supervised outings and leave.

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4. Phase III

This phase focuses on reintegration. You’ll transition back to work or study while continuing to live in and contribute to the program.

What to expect.

Costs, facilities, connections and support.

What does it cost?

Residents contribute 80% of their gross Centrelink payment, or an equivalent private funding amount. This fee covers accommodation, meals, and participation in the program. Most clients find these fees manageable, as they’re typically covered by Centrelink benefits.

Residents are also responsible for personal items, including clothing, footwear, and toiletries.

To help manage finances, Banyan House operates a trust account system:


  • Residents can deposit funds, via direct deposit, this includes benefit funds.
  • Withdrawals can be made for fees, personal purchases, and approved outings.
  • Funds can be saved for future accommodation and living costs after leaving the program.

What are the facilities like?

Our facilities are designed to provide a comfortable and supportive environment for recovery. Residents stay in modern, air-conditioned single rooms with en-suites.

The campus includes:


  • A community kitchen and dining area
  • Group facilities for meetings and activities
  • A gym and games room
  • Bush and garden surroundings in Berrimah


We have 18 residential units for individuals.

Can I stay in touch with family and friends?

We encourage maintaining contact with loved ones, as it’s important to recovery.

However, the first 14 days are an adjustment period where contact is limited, except in special circumstances or for maintaining contact with children.

After this period, residents can organise visits during these times:


  • Wednesdays: 3:00 pm - 4:00 pm
  • Saturdays: 1:30 pm - 4:30 pm


Visitors must not be under the influence of alcohol or drugs and may only bring in approved items. Residents are responsible for notifying approved visitors and arranging visits in advance.

What if I have concerns or complaints?

Banyan House is committed to resolving conflicts and addressing complaints promptly and fairly. We also help residents develop conflict resolution skills during their stay, focusing on communication and self-esteem.

If you have a complaint about:

  • A decision we’ve made
  • The services we provide
  • The way we provide services
  • Our staff

You can address it to the CEO, Banyan House:

Start the process

Get in touch

Call Banyan House at (08) 8942 7400 during business hours (Monday to Friday, 8:30 am - 4:00 pm, except public holidays). Our intake staff will discuss your referral and ensure our program is the right fit for you.


You can also download our referral form directly from the website or send us a message through our online form for more information or to get started with the referral process.